One of Wacom’s guiding principles is loving and inspiring our customers. Our customers are creating the art, movies, games, and other works of imagination that fill our lives with inspiration and enjoyment. Wacom is committed to making products that help put creativity into action.
The Wacom Desktop Center now has a direct link to the Wacom ID account. A new Tip-Up Assist feature helps with pixel-accurate positioning of objects (vector lines, nodes and other control points) on high resolution screens (for Pro Pen 2, Pro Pen 3D and Pro Pen Slim users).
Wacom does not recommend upgrading to OS 10.11 (“El Capitan”) if using a Cintiq 27QHD or Cintiq 27QHD Touch until an updated driver is released. Wacom expects the driver to be available within one week of Apple’s release of OS 10.11
Wacom continually monitors the compatibility of our products with current operating systems. We have discovered that the Cintiq 27QHD (DTK2700) and the Cintiq 27QHD touch (DTH2700) will not function correctly on the upcoming Apple Mac OS (OS 10.11 El Capitan). Due to a change in the way Apple handles drivers that communicate with the Cintiq27 QHD scalar, an upgrade to OS 10.11 will cause you to lose the ability to use the Wacom Display Settings software to adjust brightness and contrast, or to adjust color profiles. You will also lose the ability to use the Wacom Color Manager software for color calibration of your Cintiq 27QHD.
When available the updated driver can be downloaded from this site.
We apologize for any inconvenience and appreciate your patience and support.
- Select Updates to see what (if any) updates are available for your Wacom product. Important: Your Wacom product must be connected to your computer to see available updates. If updates are available, select the respective link and carefully follow all instructions as you update your driver or product.
- Wacom Intuos2 Driver Download. Wacom Intuos2 Driver for Windows XP/Vista/7 32/64-bit and MAC OS X.
- Wacom Intuos Draw Driver for Mac OS X 10.9.5? I recently purchased the cheapest tablet by Wacom and on the box it says the system requirements for mac must be at least 10.8.5 or later.
Note that this issue only affects the Cintiq 27QHD and Cintiq QHD Touch on Mac OS 10.11. Other Cintiqs not affected. Windows operating system is not affected.
Why does the Cintiq 27QHD or Cintiq 27 QHD Touch Not Work with Mac OS 10.11 (El Capitan)?
The Cintiq 27QHD and Cintiq 27QHD Touch uses a sophisticated scalar for color management and other display settings. A special chip is used to communicate with the scalar which requires a driver. Apple’s OS contains a native driver but this does not have all the functions required to communicate with the scalar. As a result, the chip manufacturer provides a custom driver that replaces the stock Apple driver. With the release of Mac OS 10.11 Apple now prevents replacing the stock, driver and therefore communication to the scalar does not function.
Why do other Cintiqs not have this problem?
Only the Cintiq 27QHD and Cintiq 27QHD have the sophisticated scalar for advanced hardware color management.
What are the symptoms?
If you upgrade or install the Mac OS 10.11 the following will occur:
- When trying to use Wacom Display Settings to adjust brightness, contrast or color options, a warning will appear asking you to restart your computer in order to load a driver. A reboot will not load the driver.
- When trying to use Wacom Color Manager to color calibrate your Cintiq 27QHD, the software will be unable to establish connection with your display. Pressing “Retry” will not establish the connection.
What workarounds exist for this issue?
There are no simple workarounds at this time.
Advanced users may consider the following. The Cintiq 27QHD and Cintiq 27QHD Touch maintain their settings in hardware, enabling you to change settings in one environment but use the Cintiq in another.
Since the communication issue is not present in older Mac OS versions, you might load Mac OS 10.11 into a separate partition and keep the older partition for running color calibration and/or changing display settings. Since these functions are only done periodically your ability to work in Mac OS 10.11 would be preserved.
A further option would be to change settings on the Cintiq using a Windows OS computer then to re-attach the computer to the Mac running OS 10.11 Neither of these options are ideal but they would work in an emergency to allow adjustments to the Cintiq’s display settings.
MacBook Pro (Retina, 15-inch, Late 2013) mac OS sierra 10.12.1 Latest wacom driver: 6.3.18-4. All started to happen with Sierra update.
Wacom Intuos 4 Driver For Macos Mojave
Lets start with INTUOS 3.
It dosnt work with latest drivers. Old drivers which wacom support is pointing to are so full with glitches, so its better to use mouse trust me. So basicly Sierra turned my good old Intuos 3 in mouse pad.
Oficiall replay from Wacom:
'Thank you for contacting the Wacom Customer Support Team.
Unfortunately, our legacy devices including the Intuos 3, are no longer supported on the most recent operating systems. Our legacy devices will not receive any new updates any more and will thus not be made compatible with the latest operating systems.'
So if you are on Intuos 3 - you better dont even think about any upgrades.
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INTUOS PRO TOUCH L.
Latest driver (6.3.18-4) cleaned up some problems, but still some remains:
PROBLEM NR1
Selective selection of files with function key. Hold cmd + selecting random files:
- Sometimes this selection doesnt work - just keeps selecting one file.
- Sometimes it does work, but when i leave cmd - it keeps adding files to selection like i'm holding cmd or shift.
I cant replicate same with macbook trackpad - so it must be something with Intuos.
PROBLEM NR2.
Sometimes: Click on other application window doesnt bring it to front. Still it kind of interacts with it. So i must use cmd + tab to activate aplication first and then i can fully interact with it.
PROBLEM NR3
Same selection problems exist inside apps like Adobe Illustrator (selecting vector objects), Maya etc.
There are few lucky times when those problems just disapear.
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Its almost 2 months since Sierra official release and nobody seems to care. Common!
Install Wacom Intuos Driver For Mac
![Mac Mac](/uploads/1/1/8/6/118601388/745384606.png)
Does anybody else experience same problems?
Any solution (besides OS downgrade)?
MacBook Pro with Retina display, macOS Sierra (10.12.1), null
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